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Do you offer Wholesale?
YES.... Contact us today to get more information.
1.Is it really Ink used to print on the Chocolate? Can I eat it?
Yes you can eat the whole thing! The image is printed with FDA approved food dye.
2. Is there a Minimum # of items I have to order? Can I just order one of something?
Because most of our products are relatively inexpensive, it is not cost effective to pay the price of the item and the additional set up fee. Some of our higher end products do not require a minimum order but we encourage the customer to purchase more than one item of the less expensive items.
3. What is a set-up fee?
A set-up fee is charged for the time devoted for the artistc aspect of making sure that the finished product is perfect!
4. Do I have to order online? Can I call in my Order?
No, you do not have to order online. We encourage online ordering as our site is user friendly and we take extensive measures to ensure Privacy when ordering on our site; but you also have the option to phone in your order (302) 335-5234, email your order (info@yoboc.com) or visit one of our "micro stores" to place your order.
5. What methods of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, checks (payable to "U Oughtta Be On Chocolates"),cash and money orders. A service fee of $25.00 will be charged for returned checks.
6. What type of chocolate do you use for your Items?
Most of our products are offered in dark and milk chocolate. Our truffles are a delicious belgian chocolate and our Dark Chcolate is certified Kosher.
7. Is shipping available and if so how do I know how much shipping will be?
We ship anywhere in the US . When ordering online, shipping charges will automatically be calculated into the total amount due for your order.
9.How much notice do you need to complete an order?
Smaller orders typically take 3 - 4 days. Larger orders may take up to one week. In the event, that we do not have the item you would like to order in stock, there may be 2-3 additional days added on to the time until you receive your completed order. We make every effort to accomodate RUSH orders in some cases additional fees may be incurred to accomodate our customer's needs. We encourage customers to order in ample time to allow for proof viewing and editing.
8. What if my order arrives damaged?What do i do?
First we ask you file a claim with the Delivery Company(FedEx,UPS) within the first 24hrs/ If the damage is due to packaging,we will replace the items damaged free of Charge; however, you will be responsible for the shipping and handling.
10. What if i don't like the sample proof? How many changes can I make?
Depending on the complexity of the changes there may be an additional set up fee of $10. But if you would like to make minor changes up to 3 changes may be made without additional charges incurred.
Do you offer Fundraising Opportunities?
Yes! We will work with your Fundraiser Coordinator to create a plan that works best for your group.
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